The rules of the road for using Sorvyn. Please read before activating your first automation.
By accessing or using Sorvyn ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms form a legally binding agreement between you ("User", "you") and Sorvyn, operated by Patrick Martins Ribeiro, Luxembourg ("we", "us", "our").
By clicking "Sign in with Google" or activating any automation, you confirm that you have read, understood, and agree to these Terms.
Sorvyn is a self-serve AI automation platform for service businesses. We provide pre-built workflow automations that connect to your Google Workspace (Gmail, Google Calendar, Google Drive) and run automatically to save you time.
Current automations available on the platform include:
We reserve the right to add, modify, or discontinue automations at any time with reasonable notice.
To use Sorvyn, you must:
By using Sorvyn, you represent and warrant that you meet all eligibility requirements.
You create your Sorvyn account by signing in with your Google account. You are responsible for maintaining the security of your Google account and any activity that occurs through your Sorvyn account.
Each Google account may only be associated with one Sorvyn account. Creating multiple accounts to circumvent usage limits or billing is prohibited.
Sorvyn operates on a per-automation subscription model. Each automation is priced at €49 per month unless otherwise stated at the time of purchase.
€49/month per activated workflow. Activate as many or as few as you need.
Monthly recurring. Billed on the same date each month from activation date.
Credit/debit card via Stripe. Your card is charged automatically each month.
All prices are in Euros (€). VAT may apply depending on your location.
All payments are processed securely by Stripe. By subscribing, you authorize Stripe to charge your payment method on a recurring monthly basis. Sorvyn never stores your payment card details.
If a payment fails, Stripe will automatically retry the charge. If payment cannot be collected after multiple attempts, your automation(s) will be paused until payment is resolved. You will be notified by email.
We reserve the right to change subscription prices with at least 30 days written notice to your registered email address. Price changes will take effect on your next billing cycle after the notice period.
You may cancel any automation subscription at any time through the "Manage Subscription" button in your Workflows dashboard, which connects to the Stripe Customer Portal. Cancellation takes effect at the end of your current billing period. You will continue to have access to the automation until the end of the paid period.
We offer refunds in the following circumstances:
No refunds will be issued for partial months after the 7-day guarantee period, or if your account was suspended due to a violation of these Terms.
If you delete your account, all active subscriptions will be cancelled immediately. No refund will be issued for the remaining days in your billing period unless within the 7-day guarantee window.
You agree to use Sorvyn only for lawful purposes and in accordance with these Terms. You must not use the Service to:
Violation of acceptable use policy may result in immediate suspension or termination of your account without refund.
To deliver our automation services, Sorvyn requires access to your Google Workspace data. By activating automations, you grant us permission to:
We only access the Google data necessary to run your activated automations. We do not access Google services beyond what is required, and we do not access data from Google services not connected to your active automations.
You can revoke Sorvyn's access to your Google account at any time through your Google Account settings at myaccount.google.com/permissions. Revoking access will prevent your automations from functioning but will not automatically cancel your subscription — please cancel separately through the Stripe Customer Portal.
You are responsible for ensuring that your use of Google Workspace data through Sorvyn complies with your Google Workspace terms of service and any applicable data protection obligations you have to third parties (for example, if you process your clients' data through our platform).
Sorvyn uses Anthropic's Claude AI to generate content as part of your automations, including meeting summaries, email drafts, categorization labels, and follow-up messages.
AI-generated content may contain errors, inaccuracies, or omissions. You are solely responsible for reviewing AI-generated content before relying on it for important business decisions or before sending it to third parties.
You retain full ownership of your data and any content processed by our automations. AI-generated outputs based on your data are also yours to use.
We do not warrant that AI-generated content will be accurate, complete, suitable for any particular purpose, or free from bias. Use AI-generated content at your own discretion.
Important: Sorvyn is not liable for any business decisions, communications, or actions taken based on AI-generated content produced by our automations. Always review automated outputs before sending to clients or making decisions.
The Sorvyn platform, including its design, code, workflows, and branding, is owned by Sorvyn and protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of our platform without written permission.
You retain all intellectual property rights to your data, content, and any materials you provide to the Service. By using Sorvyn, you grant us a limited, non-exclusive license to process your data solely for the purpose of delivering your automations.
If you provide us with feedback, suggestions, or ideas about the Service, you grant us the right to use that feedback without compensation or attribution. We appreciate it and may use it to improve the platform.
To the maximum extent permitted by Luxembourg law and EU consumer protection regulations:
Note for EU consumers: Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under Luxembourg or EU law.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:
We strive for high availability but do not guarantee 100% uptime. We perform maintenance and updates which may cause temporary interruptions. We will endeavor to provide advance notice of scheduled downtime where possible.
Sorvyn depends on third-party services including Google, Stripe, n8n, Anthropic, and Vercel. We are not responsible for outages, changes, or failures of these third-party services. Changes to Google's API policies, for example, may affect the functionality of our automations.
You may terminate your account at any time by cancelling all subscriptions through the Stripe Customer Portal and contacting us at patrick@mrmedia.ai to request account deletion. We will delete your account and data within 30 days.
We reserve the right to suspend or terminate your account immediately if:
Upon termination, your access to the Service will cease immediately. All active automations will stop running. We will delete your personal data within 30 days in accordance with our Privacy Policy, except where retention is required by law.
Sections 10 (Intellectual Property), 11 (Limitation of Liability), 12 (Disclaimers), and 15 (Governing Law) survive termination of these Terms.
We may update these Terms from time to time as the platform evolves. When we make material changes, we will:
Your continued use of Sorvyn after the effective date of updated Terms constitutes your acceptance of the changes. If you disagree with updated Terms, you may cancel your subscription and delete your account.
These Terms are governed by and construed in accordance with the laws of the Grand Duchy of Luxembourg, without regard to its conflict of law provisions.
If you are an EU consumer, you benefit from mandatory consumer protection provisions of your country of residence that cannot be overridden by contract. Nothing in these Terms affects your rights as an EU consumer.
We encourage you to contact us first to resolve any dispute informally. If we cannot reach an agreement, disputes shall be submitted to the competent courts of Luxembourg, subject to any mandatory consumer protection provisions that may apply in your EU member state.
The European Commission provides an Online Dispute Resolution (ODR) platform for EU consumers at ec.europa.eu/consumers/odr. We are not obligated to participate in ODR proceedings but will review any complaints submitted through this platform.
For any questions about these Terms, billing issues, or to exercise any of your rights, please contact us: